by [email protected] | Jun 13, 2022 | Other
The help you need for an upgrade you’ll love! As Smartbook improves, we want to be absolutely sure that you and your clients transition very smoothly. That’s why our team is here to assist you with the update. Just fill out this form and we will reach out...
by davidkebo | Oct 25, 2020 | Stylist Help
This is how to add your booking link to Instagram and get booked solid by more clients from your social media profile. On Ebena.pro: Log in onto Ebena.pro and click on Menu and then My Account Under the “My Book” button bar, you will find your booking link...
by davidkebo | Apr 2, 2020 | Client help
How to request a hair stylist? Ebena was created to help you find a hair stylist easily no matter where you find yourself. Although available only in select cities, we do our best to help you find the right hair professional for you. Step 1: Post a request Go to Find...
by davidkebo | Feb 12, 2020 | Managing appointment, Stylist Help, Stylist terms
Appointment cancellation and refunds are usually connected especially when deposits are involved. When cancelling an appointment, be mindful that the other party made time aside to be with you and they were counting on the appointment to happen. With that in mind, it...
by davidkebo | Feb 6, 2020 | Stylist Help
Click on your avatar or profile photo on the top left of the screen OR Go to Menu > My account Click on the “My Clients” icon or text. An alphabetical list of your clients will appear. To add a new client, click on the “Add a client”...
by davidkebo | Apr 18, 2019 | Pricing, Stylist Help
Ebena offers two simple and commitment-free plans to hair professionals. Ebena Free Ebena Pro Ebena FREE Ebena Free is your no-commitment plan. Stylists using this plan have access to all the tools they need to post their services, accept deposits, and schedule...
by davidkebo | Mar 14, 2019 | Stylist Help, Support
Ebena is on a mission to connect the communities with nearby hair professionals. We are committed to this mission. First, sign up for a stylist account. First you need to sign up for Ebena. How to sign up as a stylist? To create an account as a stylist or hair...
by davidkebo | Dec 18, 2018 | Client help, Manage my appointment
To cancel an appointment, 1. Open the appointment page (links in text-messages or Email notifications) and 2. Click on Cancel at the bottom center of the page. 3. Then confirm cancellation on the pop up confirmation screen. Can’t see the cancel button? This...
by davidkebo | Jun 23, 2018 | Booking clients, Stylist Help
On Ebena, potential clients can find one of your services and book you. When a client schedules an appointment with you, you will get a notification by text message (SMS). Follow the instructions in the text message to confirm the appointment or cancel it. When...
by davidkebo | Jun 21, 2018 | Booking clients, Stylist Help
Your book on Ebena is the base. It is where you view all your appointments at a glance. It is also the place to start when you can edit, cancel and delete appointments. This is a basic explanation of the default book page.
