Manage Appointments, Accept Deposits, Sell Products

Other

Smartbook is an appointment scheduling & e-commerce app for to sell their services and products. Smartbook is an appointment scheduling & e-commerce app for to sell their services and products. Get started Easy appointments. Get booked. Let clients see your services...

Help me update

Help for business, Support

The help you need for an upgrade you’ll love! As Smartbook improves, we want to be absolutely sure that you and your clients transition very smoothly. That’s why our team is here to assist you with the update. Just fill out this form and we will reach out...

Refunds and cancellation policy

Business terms, Help for business, Managing appointment

Appointment cancellation and refunds are usually connected especially when deposits are involved. When cancelling an appointment, be mindful that the other party made time aside to be with you and they were counting on the appointment to happen. With that in mind, it...

My Clients contact list

Help for business

To view your clients’ list, click on Clients and then click on Clients overview. You will see the list of your clients. For each client, you will be able to – View client information (click on View) – Block client (click on Block) – Edit the client’s...

Understanding Smartbook fees

Help for business, Pricing

Smartbook offers two simple and commitment-free plans to hair professionals. The Free plan The Pro subscription The FREE plan The Free plan is your no-commitment plan. Pros or businesses using this plan have access to all the tools they need to post their...

Get Smartbook app on your phone

General, Other

Smartbook is a web application which means that it works on any phone, tablet and computer with a web browser. Get started on https://sbook.net We have the app on iOS and Android as well. On Apple iPhone and iPad Go to the App store app on your iphone or click the...

Stylist Registration & Onboarding

Help for business, Support

Onboarding The Smartbook Onboarding for a pro and business account is a 12 question/answer process. It helps set up your page to get you started with a minimum functional account on Smartbook. For example during onboarding, you will set up your deposit fees as well as...

Cancelling an appointment

Client help, Manage my appointment

To cancel an appointment, 1. Open the appointment page (check the links shared in text-messages or Email notifications) and 2. Click on Cancel at the bottom of the appointment info. 3. Then confirm cancellation on the pop up confirmation screen. Can’t see the...

Confirming booking requests

Booking clients, Help for business

When a client schedules an appointment with you, you will get a notification by text message (SMS). Follow the instructions in the text message to confirm the appointment or cancel it. Businesses need to confirm the appointment as soon as possible to let the client...

Stylist’s Book

Booking clients, Help for business

View appointment calendar or book To view your appointment calendar book, Click on Book > View my book This opens a calendar view of your appointments. Click on any appointment to view details about that appointment. Add or schedule a new appointment Click on Book...