Help me update

The help you need for an upgrade you’ll love! As Smartbook improves, we want to be absolutely sure that you and your clients transition very smoothly. That’s why our team is here to assist you with the update. Just fill out this form and we will reach out...

Put your Ebena booking link on Instagram

This is how to add your booking link to Instagram and get booked solid by more clients from your social media profile. On Ebena.pro: Log in onto Ebena.pro and click on Menu and then My Account Under the “My Book” button bar, you will find your booking link...

How to request a hair stylist on demand

How to request a hair stylist? Ebena was created to help you find a hair stylist easily no matter where you find yourself. Although available only in select cities, we do our best to help you find the right hair professional for you. Step 1: Post a request Go to Find...

My Clients contact list

Click on your avatar or profile photo on the top left of the screen OR Go to Menu >  My account Click on the “My Clients” icon or text. An alphabetical list of your clients will appear. To add a new client, click on the “Add a client”...

Understanding Ebena fees

Ebena offers two simple and commitment-free plans to hair professionals. Ebena Free Ebena Pro Ebena FREE Ebena Free is your no-commitment plan. Stylists using this plan have access to all the tools they need to post their services, accept deposits, and schedule...

Cancelling an appointment

To cancel an appointment, 1. Open the appointment page (links in text-messages or Email notifications) and 2. Click on Cancel at the bottom center of the page. 3. Then confirm cancellation on the pop up confirmation screen. Can’t see the cancel button? This...

Confirming booking requests

On Ebena, potential clients can find one of your services and book you. When a client schedules an appointment with you, you will get a notification by text message (SMS). Follow the instructions in the text message to confirm the appointment or cancel it. When...

Stylist’s Book

Your book on Ebena is the base. It is where you view all your appointments at a glance. It is also the place to start when you can edit, cancel and delete appointments. This is a basic explanation of the default book page.