Business terms, Help for business, Managing appointment
Appointment cancellation and refunds are usually connected especially when deposits are involved. When cancelling an appointment, be mindful that the other party made time aside to be with you and they were counting on the appointment to happen. With that in mind, it...
Help for business, Pricing
Smartbook offers two simple and commitment-free plans to hair professionals. The Free plan The Pro subscription The FREE plan The Free plan is your no-commitment plan. Pros or businesses using this plan have access to all the tools they need to post their...
Help for business, Support
Onboarding The Smartbook Onboarding for a pro and business account is a 12 question/answer process. It helps set up your page to get you started with a minimum functional account on Smartbook. For example during onboarding, you will set up your deposit fees as well as...
Booking clients, Help for business
When a client schedules an appointment with you, you will get a notification by text message (SMS). Follow the instructions in the text message to confirm the appointment or cancel it. Businesses need to confirm the appointment as soon as possible to let the client...
Booking clients, Help for business
View appointment calendar or book To view your appointment calendar book, Click on Book > View my book This opens a calendar view of your appointments. Click on any appointment to view details about that appointment. Add or schedule a new appointment Click on Book...
