Help for business, Support
The help you need for an upgrade you’ll love! As Smartbook improves, we want to be absolutely sure that you and your clients transition very smoothly. That’s why our team is here to assist you with the update. Just fill out this form and we will reach out...
Business terms, Help for business, Managing appointment
Appointment cancellation and refunds are usually connected especially when deposits are involved. When cancelling an appointment, be mindful that the other party made time aside to be with you and they were counting on the appointment to happen. With that in mind, it...
Help for business, Pricing
Smartbook offers two simple and commitment-free plans to hair professionals. The Free plan The Pro subscription The FREE plan The Free plan is your no-commitment plan. Pros or businesses using this plan have access to all the tools they need to post their...
Help for business, Support
Onboarding The Smartbook Onboarding for a pro and business account is a 12 question/answer process. It helps set up your page to get you started with a minimum functional account on Smartbook. For example during onboarding, you will set up your deposit fees as well as...
Client help, Manage my appointment
To cancel an appointment, 1. Open the appointment page (check the links shared in text-messages or Email notifications) and 2. Click on Cancel at the bottom of the appointment info. 3. Then confirm cancellation on the pop up confirmation screen. Can’t see the...
