Help me update

The help you need for an upgrade you’ll love! As Smartbook improves, we want to be absolutely sure that you and your clients transition very smoothly. That’s why our team is here to assist you with the update. Just fill out this form and we will reach out...

My Clients contact list

To view your clients’ list, click on Clients and then click on Clients overview. You will see the list of your clients. For each client, you will be able to – View client information (click on View) – Block client (click on Block) – Edit the client’s...

Understanding Smartbook fees

Smartbook offers two simple and commitment-free plans to hair professionals. The Free plan The Pro subscription The FREE plan The Free plan is your no-commitment plan. Pros or businesses using this plan have access to all the tools they need to post their...

Cancelling an appointment

To cancel an appointment, 1. Open the appointment page (check the links shared in text-messages or Email notifications) and 2. Click on Cancel at the bottom of the appointment info. 3. Then confirm cancellation on the pop up confirmation screen. Can’t see the...